Video report on PRIME findings

“Digitalising essential services risks widening inequalities for minoritised ethnic communities”

Led by Professor Gina Netto of Heriot-Watt University, the interdisciplinary research team examined the impact of digitalisation on healthcare, housing, and energy services across the UK. Conducted in four locations – Bradford, Manchester, Glasgow and the London Borough of Tower Hamlets – the study highlights the particular issues that minoritised ethnic communities face when essential services move largely online.

Researchers found that poorly designed digital platforms, combined with a lack of support and inadequate regulatory oversight, could further marginalise vulnerable groups.

Dr Liz FitzGerald talks about her research in the PRIME project

“PRIME has provided a crucial evidence base demonstrating how digital inequalities disproportionately affect minoritised ethnic communities." says Dr Liz FitzGerald, OU Senior Lecturer.

The PRIME project is a major three-year research initiative led by Heriot-Watt University.

Invited panel speaker at SCVO’s The Gathering

“Putting people and values at the heart of Al”

Dr Mark Wong was invited to speak on a panel titled “Putting People and Values at the Heart of AI” at The Gathering, the annual flagship event hosted by the Scottish Council for Voluntary Organisations (SCVO). The panel focused on ethical, inclusive, and community-driven approaches to artificial intelligence and digital innovation.

Panel Session - Scottist AI Summit

“Protecting Minority Ethnic Communities Online (PRIME), AI and Racial Justice”

This interactive session engaged participants of the Scottish AI Summit in knowledge exchange with the UK Research and Innovation-funded transdisciplinary and cross-institutional PRIME project along with two of our partner organisations, the Glasgow-based Council of Ethnic Minority Voluntary Organisations and the Manchester-based Caribbean African Health Network.