Blog post published at Digital Poverty Alliance

Sara Bailey, Sacha Hasan, Farjana Islam, Aunam Quyoum | September 2023

Based on our interviews with 100 minoritized ethnic individuals living in England and Scotland, the blog post discusses how digital poverty, limited digital literacy, and inadequate language support are hindering access to digitalized services for minoritized ethnic communities. It highlights the challenges faced by these communities, such as lack of access to technology, the internet, and digital skills. The post emphasizes the need for tailored support and solutions to bridge this digital divide and ensure equitable access to essential services for all members of society. It also calls for collaborative efforts between government, organizations, and communities to address these issues effectively.

This blog is written by PRIME team members Sara Bailey (The Open University); Sacha Hasan (Heriot-Watt University), Farjana Islam (Heriot-Watt University) and Aunam Quyoum (The University of Glasgow).

Read the blog post at https://digitalpovertyalliance.org/events/digital-poverty-limited-digital-literacy-inadequate-language-support-impeding-minoritised-ethnic-communities-access-digitalised-services/


Photo of Dr Sara Bailey

Dr Sara Bailey, The Open University

Photo of Dr Sacha Hasan

Dr Sacha Hasan, Heriot Watt University

Photo of Dr Farjana Islam

Dr Farjana Islam, Heriot Watt University

Photo of Dr Aunam Quyoum

Dr Aunam Quyoum, University of Glasgow